I found that this is also being disucssed in the Palm ActiveSync forum at http://forums.palm.com/palm/board/message?board.id=activesync&message.id=4758#M4758 Now that devices are being sold with WM 6.1 preinstalled, I think the uproar is going to get even louder - unfortunately, those users will...

I am going to try reaching out to HTC through Twitter - they have an account http://twitter.com/htc and their page says: " Connecting with smartphone users everywhere. have a question or comment about HTC? Just tweet!"

This is the response I got from HTC: Hello Kathleen Anderson, Thank you for your inquiry regarding your HTC Mogul by Sprint. We understand you need all the information to best utilize your device. After researching this error, we would like to recommend creating a new .PST file. If you are not familiar...

I have just sent the following email to HTC: I got my Sprint Mogul in April and was able to sync with 2 PCs. In July, I upgraded to WM 6.1 and now I can't sync to to PCs - I get "active sync encountered a problem on the desktop Support Code 86000107" every time I connect to the 2nd PC....

Hi Bill: This is so great! I am working on getting the logs together. In the meantime, I also posted a link to this thread over at microsoft.public.pocketpc.activesync - a few people there have also reported the same problem. And I also blogged it: http://msmvps.com/blogs/spiderwebwoman/archive/2008...

[quote user="Adam Z Lein"] Do you still have the previous ROM's install files? Have you been able to isolate where the conflict is coming from (Contacts, Calendar, or Tasks)? [/quote] The initial upgrade to WM 6.1 did not go well - as a result I had to do it again and I think in the process...

Hi Grok: Your description is pretty accurate, except for one thing - the workaround only works if I sync with one and only one PC. As soon as I add a second PC to the mix, it stops working on both PCs. I also don't think the problem is caused by a corrupt Outlook profile on the my work PC - that...

Thanks, Laura - that's really good news! Kathleen

Well, I gave it one more try at work today. Before syncing, I dleted all birthdays and anniversaries from both the Contacts and the Calendar. I then tried to sync and was unsuccessful. I then deleted and recreated the partnership, I was then able to sync. At this point, I am giving up trying to sync...

Hi Adam: Thanks for the suggestion - I tried it at home - deleting birthdays and anniversaries from my Contacts and then tried to sync and was unsuccessful. Had to go into Tools > Options and uncheck - sync - and then recheck the Calendar and Contacts one at a time. I then ended up with duplicate...