Blue tooth not accepting other devices both on COM6 AND COM7 ports on HTC WIZARD. I have done the usual checks for enabling bluetooth and leting other devices detect mine, I had to hard reset recently due to PPC going to bootloader screen, it has not paired with my car or my headset eversince. When other devices detect it, the setting up process does not go past the passkey entry, it fails as soon as I enter them

Please help

samyjoey:

I had to hard reset recently due to PPC going to bootloader screen

Bootloader screen did you flash your device with a new ROM update? If so you may need to check the bluetooth radio version and or re-flash your device. Something may have happened between the bootloader mode and the hard reset.

I've found the only successful way to consistently pair WM devices is this:

• Turn on the Bluetooth of the WM device (NOT in discoverable mode).
• Turn on the Bluetooth enabled device.
• Put the Bluetooth enabled device into discovery mode.
• Search for the device in WM.
• Create the partnership when prompted.

 In my experience if you deviate from this order, especially by turning the Bluetooth enabled device first, then you are lost. It also applies to connecting and reconnecting the two afterwards too. Always turn on the Bluetooth on WM first.

Welcome samyjoey - sorry if I was a bit late here - Comcast blocked my outgoing emails today and it has taken me 4 long hours to get through to someone who can help.

I've just been playing with Bluetooth on a similar device here in the office, and I noticed something I still see in WM6 - it's very important to know whether the BT accessory device requires a passcode or not. Some do, and some don't - and if you set the WM phone to NOT use an authenticated connection, but the accessory (such as a GPS receiver, etc.) requires a passcode, then WM won't actually tell you you've done something wrong - it just won't work. Vice versa, I believe.

I just had to fiddle with this for a bit in two places: You have to pair with the device, obviously, but you also need to make sure that the connection - whatever COM port you're using - is using the correct authentication, or lack thereof.

Perhaps in the hard reset process, the way you had your phone set to pair up (authenticated or non-authenticated) got reset as well.

This is one of the cool things WM6.1 does for you. When you pair a BT device is tries all the regularly used passcodes for you so if you're caught short you don't have to remember them all.

 I am going to go by what Dave Parker said and follow the process and see what happens, thanks a lot to all you guys for your quick reply to my post:-)

Let us know how you get on - Thanks.

I followed David Parker instructions and everything went fine, I had the PPC on discovery mode that was causing the problem, and I had to delete a few prior partnerships that were not valid since I did a hard reset on the phone, thanks a lot you all

Pleasure. Glad to help.