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HTC 6800 WI FI

Last post 05-10-2008 6:27 PM by Doug Heidebrink. 5 replies.
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  • 05-10-2008 3:48 PM

    HTC 6800 WI FI

    At first I thought maybe a hardware issue but I am pretty sure this is software or settings. My WI FI will connect to my connection at home and says connected but I can not view any web content or get mail except through my data service. All settings seem to be ok but maybe someone here has an idea of what I can check. BTW I am running WM6 pro.

    Doug Hiedebrink
    OT Communtication Solutions
    Ottumwa, Iowa
    • Post Points: 10
  • 05-10-2008 4:18 PM In reply to

    • Laura Rooke
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    • 3_expert
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    Re: HTC 6800 WI FI

    Go to Start,Settings, Connections,WiFi and click on your network - now check to make sure that it says 'Connect to : The Internet" and not "Work"

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
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    • Post Points: 10
  • 05-10-2008 5:33 PM In reply to

    Re: HTC 6800 WI FI

    Thanks for the response. It still comes up as this page cannot be displayed because the connection was lost.Check the connection and try again later. This one has me scratching my head. Everything appears to be as it should be and it says connected to brompton, the name of my WI FI connection. Signal strenth is excellent and it works with my laptop as I am typing on it now. One of them things makes me go hmmmmm.

    Doug Hiedebrink
    OT Communtication Solutions
    Ottumwa, Iowa
    • Post Points: 10
  • 05-10-2008 5:48 PM In reply to

    • Laura Rooke
    • Top 10 Contributor
    • Joined on 03-27-2008
    • Northern California
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    • 3_expert
      Microsoft Windows Mobile MVP
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    Re: HTC 6800 WI FI

    If you go to Start,Settings, Connection, Wireless LAN, there is an adavanced tab at the bottom there, which will display your IP settings - you might want to check that you have a valid IP address. It also has a Renew IP command - you might also want to try this if the IP address looks invalid.

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
    IPAQ 3650
    IPAQ 5450
    IPAQ 4700
    IPAQ 2795
    Jasjar
    Motorola Q
    T-Mobile Dash
    AT&T TILT
    • Post Points: 10
  • 05-10-2008 5:56 PM In reply to

    • davidc
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    Re: HTC 6800 WI FI

    If the IP address is not correct, you may want to check your DHCP settings on the router. If its not assigning the addresses correctly there may be an issue. 

     

    Also, does this wireless router have any kind of draft-N on it?  I've experienced with several different wireless-draft-N enabled routers that some computers and most windows mobile devices cannot connect to them. (Yes, even when running in mixed mode and also when running in only B and G.  With no N enabled, they still cannot connect correctly.)

     

    Try typing in the IP address of the website instead of the DNS name.  It may be a name resolution issue.  From your computer ping say www.google.com and then enter the IP address that it resolves into the browser on your device.

     

     

    Current Device - HTC Touch Pro- Ask me about this device
    • Post Points: 10
  • 05-10-2008 6:27 PM In reply to

    Re: HTC 6800 WI FI

    Everything with th IP addy appears to be good. I will try it in some other locations in the next couple days and see what I learn. Thanks fro the info.

    Doug Hiedebrink
    OT Communtication Solutions
    Ottumwa, Iowa
    • Post Points: 5
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