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Live account on Outlook Mobile

Last post 09-28-2008 7:30 PM by njmarchetti. 15 replies.
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  • 06-14-2008 11:16 AM

    • esanchez1990
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    Live account on Outlook Mobile

    Here's my scenario:

    I set up an account on Outlook Mobile using Windows Live for Mobile. This is for my business only, and I don't let it interfere with my personal email account.

     I would also like to set up my personal Live email account on Outlook Mobile. Since I'm already using Windows Live for Mobile with my Business account, the only alternative is to set it up using Outlook Mobile's 'New E-mail Account' wizard.

    When I try to set up  the personal Live account, it just says that it was able to get the settings for it automatically. Then when I hit next, it takes me to the hotmail website without adding an account to Outlook Mobile.

     Is there a way around this?

     All I need, is to add two different @live.com accounts to my Outlook Mobile.

     

    Thanks, I'm excited to be here and excited because I'm a new Windows Mobile user. I'm not a complete newb, I work at Geek Squad and I'm familiar with Windows Mobile, but I just recently got my first device. 

     

    I have an AT&T Tilt

    running Windows Mobile 6.0

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  • 06-14-2008 11:36 AM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    Welcome esanchez1990.

    You can do this by setting up the account manually. So uncheck the option to get the settings automatically, then set it up as a pop3 account.

    The settings are :

    incoming server : pop3.live.com

    outgoing server : smtp.live.com

    Hope this helps.

     

    Laura Rooke
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  • 06-14-2008 11:53 AM In reply to

    • Adam Z Lein
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    Re: Live account on Outlook Mobile

    But only the one set up through Windows Live will have push and contact syncing capabilities.

    __________________
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  • 06-14-2008 12:02 PM In reply to

    • esanchez1990
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    Re: Live account on Outlook Mobile

    Laura Rooke:

    Welcome esanchez1990.

    You can do this by setting up the account manually. So uncheck the option to get the settings automatically, then set it up as a pop3 account.

    The settings are :

    incoming server : pop3.live.com

    outgoing server : smtp.live.com

    Hope this helps.

     


     

     

    Are there any other options that I need to check? like Authentication? See, what's happening, is that when it tries to sync w/ the server, it asks me for my login information again. I'll fill it out, hit ok, and It'll just ask me for it again. It never takes my login and downloads the emails.

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  • 06-14-2008 12:03 PM In reply to

    • esanchez1990
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    Re: Live account on Outlook Mobile

    Adam Z Lein:

    But only the one set up through Windows Live will have push and contact syncing capabilities.

     Which means that it won't download automatically, it will only download messages when it checks for them, right?

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  • 06-14-2008 12:30 PM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    I haven't done this on my mobile as I only have one live account, but I did set it up as a pop3 account in OUTLOOK , and looking at those settings:

    The outgoing server does NOT require authentication.

    From the setup screen for the outgoing server, click on 'Advanced Server Settings' , then on that next screen, select SSL for incoming mail.

    Let us know if this helps.

    Laura Rooke
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  • 06-14-2008 12:41 PM In reply to

    • esanchez1990
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    Re: Live account on Outlook Mobile

    Laura Rooke:

    I haven't done this on my mobile as I only have one live account, but I did set it up as a pop3 account in OUTLOOK , and looking at those settings:

    The outgoing server does NOT require authentication.

    From the setup screen for the outgoing server, click on 'Advanced Server Settings' , then on that next screen, select SSL for incoming mail.

    Let us know if this helps.

     

     

    Tried that but it does the same thing. Once I hit Send/Receive, it shows 'Connecting...', then 'Logging On...', then it asks me for my 'Incoming Email Password'. It says to Check user name and password and try again. I KNOW this is correct, because i can log in on any other browser using the same login info. Then the cycle loops forever, it always asks for my login. It never downloads anything.

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  • 06-14-2008 12:56 PM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    did you check the box to save your password when you enter your password?

    Laura Rooke
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  • 06-14-2008 1:34 PM In reply to

    • esanchez1990
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    Re: Live account on Outlook Mobile

    Laura Rooke:

    did you check the box to save your password when you enter your password?

     

     

    Sure did, but it makes no difference, and it is unchecked again every time it asks me to log in. Sorry for the trouble... And I really appreciate you trying to help me.

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  • 06-14-2008 2:27 PM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    OK - so I tried this on another device - and got same result, but I found that the username was incorrect. If I changed it to include @msn.com, then this worked.

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
    IPAQ 3650
    IPAQ 5450
    IPAQ 4700
    IPAQ 2795
    Jasjar
    Motorola Q
    T-Mobile Dash
    AT&T TILT
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  • 06-14-2008 2:41 PM In reply to

    • esanchez1990
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    Re: Live account on Outlook Mobile

    Laura Rooke:

    OK - so I tried this on another device - and got same result, but I found that the username was incorrect. If I changed it to include @msn.com, then this worked.

     

     

    what do you m ean by 'to include' as in instead of typing @live.com, i should type @msn.com?

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  • 06-14-2008 2:49 PM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    Sorry I wasn't clear - my live id is name at msn.com (at = @)

    When I set up the account, the username gets set to name. So when I went in to the account and changed this to name at msn.com - it then worked. If your email is live.com then substitute live for msn.

    I'm not sure I'm being that clear here, I'm trying not to write out any actual email addresses. PM me if you want.

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
    IPAQ 3650
    IPAQ 5450
    IPAQ 4700
    IPAQ 2795
    Jasjar
    Motorola Q
    T-Mobile Dash
    AT&T TILT
    • Post Points: 10
  • 06-15-2008 7:55 AM In reply to

    • Bill Fisher
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    Re: Live account on Outlook Mobile

    Thanks for troubleshooting, Laura.

    I think I get it: If someone's user name on live.com is "example", they should enter "example@live.com" when Outlook asks for their user name to log into the account. Is that correct?

    esanchez1990 - let us know if this works for you. This could be a valuable tip for other users...

    Thanks!

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  • 06-15-2008 7:57 AM In reply to

    • Laura Rooke
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    Re: Live account on Outlook Mobile

    Bill Fisher:
    If someone's user name on live.com is "example", they should enter "example@live.com" when Outlook asks for their user name to log into the account. Is that correct?

    Yes - that's correct - though I have a msn.com account and esanchez1990 has a live.com account.

    Laura Rooke
    MVP - Mobile Devices
    My Devices..........
    IPAQ 3650
    IPAQ 5450
    IPAQ 4700
    IPAQ 2795
    Jasjar
    Motorola Q
    T-Mobile Dash
    AT&T TILT
    • Post Points: 5
  • 06-16-2008 10:02 AM In reply to

    Re: Live account on Outlook Mobile

    I certainly fell into this trap before therefore it's good to have these tips somewhere where new WinMo users can refer to.

    Ahmed Eltawil
    Computer Programmer
    MCTS - Microsoft WSS 3.0 Application Development
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