People have written about this issue here and there (for example, we have a thread that talks about troubleshooting and reducing returns ), but I thought it might be worthwhile to create a new thread where we could collect some best practices, tips, and advice on how the in-store setup process can help...

I thought I'd try to collect some of the more helpful links and articles I've come across in connection with the iPhone 3G launch. Please feel free to add! Windows Mobile Still Set to Dominate iPhone? Apple Apologizes for its MobileMe ‘Push’ Service The iPhone as a Mail Device Twelve Reasons...

Dave Parker MVP had this to say in another thread, "Why It Is Hard to ID the "Best" Mobile Device" : "In my opinion the best way to determine the best devices wold be for the user to fill out a form about which features are most important, (grade 1 to 5 or something) and then...

As we've been discussing , the new Windows Mobile site has launched with a new look and lots of exciting changes. One of them is Windows Mobile Total Access , the new name for the Owners Circle. Like the OC, Total Access offers WM owners and, maybe more importantly, potential purchasers a huge library...

We've had some great discussions about all the things Windows Mobile phones can do, and how we tend to agree that "wow" features and "eureka" moments should be a big part of marketing and selling Windows Mobile. I'm starting this thread as a "community diary" to...

Really interesting point, Biomehanika. I moved this into the Pro Zone because it seemed very relevant for this dicussion area. Thanks! Original post: Re: AdMob Mobile Metrics with May data

Thanks for the insights, lukewarm81. And thanks for the shoutout to the forum! I thought this was a good topic for the Pro Zone, so I moved this into its own thread here.

According to survey from J.D. Power, T-Mobile ranks highest when it comes to customer satisfaction amongst the U.S. carriers, performing especially well in sales staff and store displays. Alltel falls closely behind T-Mobile with Verizon Wireless trailing closely behind them both. MOBILEBURN.COM has...

Totally with you on the fact that Voice Command is the bee's knees. Check out this post: http://www.chrisrue.com/funcave/2007/06/a-mobile-app-gets-whacked.html OK yeah, I'm mostly talking about BCM on PocketPC and why it got the heave-ho from my Treo. But don't miss the part where I talk...

I came across a fascinating article in CNET talking about the new AT&T "Experience" stores, where Microsoft's Surface kiosks are making their debut. Writer Kent German says the new selling approach is fun and convenient, noting that "while many store representatives mean well,...