Is it possible and if it is please reply because i really need to find out what to do to get it on my phone with only windows XP

Here is a question I recieved from a Verizon Data Consultant. I've got another one for you. I'm working with a customer who has a Samsung i-760. The customer is trying to open and manage their files on their memory card using Briefcase on their PC. The customer is able to view the files, but...